Shipping & Returns
Shipping & Delivery
- Free UK shipping on all orders. Prices always include VAT.
- Orders are usually dispatched within 2 business days. Processing may take slightly longer during busy periods or public holidays.
- All watches are shipped via Royal Mail 48 Hour.
- Stock is normally held in our UK warehouse. If an item becomes unavailable after purchase, we’ll contact you by email with replacement or cancellation options.
Returns & Refunds
If you’re not completely satisfied, you may return your SCMT Watches purchase within 30 days of delivery for a refund or exchange.
Returned items must meet all of the following conditions:
- Unworn and unused, with no signs of wear or alteration.
- Returned in original, resalable condition with any tamper seals intact.
- All packaging and accessories included (boxes, tools, spare straps, etc.).
- If a stainless steel bracelet was adjusted, removed links must be reinserted.
Shipping and handling fees are non-refundable. Returns are accepted only for items purchased directly from scmtwatches.co.uk.
How to Return an Item
Please email us at hello@scmtwatches.co.uk with:
- Your order number
- Date of purchase
- A photo of the watch and all accompanying packaging and accessories
Once received, our support team will reply within 1 to 2 business days with return instructions.
Important Notes
- Exchanges for higher-value products require payment of the price difference.
- Returns outside the 30-day window may not be accepted. Please contact us to discuss.
- In rare cases, replacement orders may take up to 30 days to complete.