Privacy Policy

Data Controller: Wrist Time Ltd (trading as SCMT Watches).
Email: hello@scmtwatches.co.uk
Address: Wrist Time Ltd, MBOX 3, Arnold Business Centre, Nottingham NG5 7ER

• Information you provide: name, email address, billing and delivery address, phone number (if provided), order details, and messages you send us.
• Account information: if you create an account, we store the details needed to manage it.
• Payment information: payments are processed by third-party payment providers (such as Stripe and PayPal). We do not store full card details.
• Website usage data: pages viewed, clicks, referral source, approximate location, device and browser data.
• Log data: IP address, dates/times, and other diagnostic data used for security and reliability.

• To process and fulfil orders, including delivery, returns and customer support.
• To communicate with you about your order, account, or service updates.
• To send marketing emails if you opt in (you can unsubscribe at any time).
• To improve the Site and measure performance (for example using Google Analytics).
• To prevent fraud, protect our business, and keep the Site secure.
• To comply with legal and regulatory obligations (e.g., accounting and tax).

We process personal data under one or more of the following lawful bases:

• Contract: where processing is necessary to supply what you’ve ordered or requested.
• Consent: where you’ve opted in (for example, marketing emails and certain non-essential cookies).
• Legitimate interests: to run and improve our business, measure performance, prevent fraud, and maintain security, where your rights do not override those interests.
• Legal obligation: where we must keep records for tax, accounting, or other legal requirements.

We share personal data only where necessary, including with the following categories of providers:

• Payment providers: Stripe and PayPal, to process transactions and prevent fraud.
• Email and marketing platform: Brevo, used to send emails where you’ve opted in and to manage subscriber preferences.
• Analytics: Google Analytics, used to understand Site usage and improve performance.
• Delivery and fulfilment partners: to ship your order and provide delivery updates.
• Professional advisers: such as accountants or legal advisers when needed.

We do not sell your personal information. Some providers may process data outside the UK. Where required, we rely on appropriate safeguards (such as adequacy decisions or standard contractual clauses).

We use cookies and similar technologies to make the Site work properly, remember your preferences, and (where enabled) measure and improve performance.

• Essential cookies: required for core functionality like basket and checkout.
• Performance/analytics cookies: used to understand how visitors use the Site (including Google Analytics).
• Marketing cookies: used only where enabled, to measure campaigns and improve relevance.

You can manage cookies via your browser settings. If you disable essential cookies, parts of the Site may not work as intended.

We keep personal information only as long as necessary for the purposes described in this policy, including fulfilling orders, providing support, and meeting legal, accounting, or reporting requirements.

If you are in the UK or EEA, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion (where applicable)
• Object to processing or request restriction
• Request data portability
• Withdraw consent at any time (where we rely on consent)

To exercise these rights, contact us at hello@scmtwatches.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

Our Site is not intended for children under 13 and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take steps to remove it.

Email: hello@scmtwatches.co.uk
Business: Wrist Time Ltd (trading as SCMT Watches)
Address: Wrist Time Ltd, MBOX 3, Arnold Business Centre, Nottingham NG5 7ER